We use the psychology of human interactions through the theory and practice of TA to equip leaders with the tools and language they need to communicate better, build teams, and motivate employees.
THE BASIC PROGRAMME MODULES
1. THE BRAIN – RESEARCH AND FINDINGS
There is empirical evidence that constructive, clear, respectful communication fosters effective brain function, while unclear, unsafe, domineering communication styles cause loss of mental function. The models that are covered in the programme are linked to these neurological findings.
Contracting is the single most effective tool there is for successful communication, powerful leadership and thriving teamwork.
3. DISCOUNT THEORY
Discounting is where we minimise or overlook or ignore something about ourselves, the other person, or the situation. This means that we do not always solve problems using all the resources available to us, or in the best way. Through recognition of the discounting patterns of the organisation, teams and ourselves, we can change our behaviour a find solutions rather than obstacles.
4. LIFE POSITIONS
This model identifies four life positions, being the Victim, the Persecutor, the Hopeless and the Healthy. Case studies and personal reflection help to identify our own Life Position and to find ways to move to the most functional position for mature and effective communication and problem-solving
5. STROKE THEORY
A stroke is any form of recognition of one person by another. Based on the premise that what you focus on will grow, we learn that there are different types of strokes, some that work and some that don’t. We learn how to make use of strokes/recognition that works, in order to draw out the best in others.
6. THE DRAMA TRIANGLE
The Drama Triangle identifies the roles of the Rescuer, Persecutor and Victim. Here leaders learn to resist invitations to enter into ‘dramas’, and rather to enter into healthy, functional interactions at work.
7. COMMUNICATION STYLES
This is the classic Parent, Adult, Child communication styles model. Here we look at the structural and functional elements of communication and address ways to improve communication by choice of appropriate communication style.
Please Note: These are the basics. There are more modules if your specific circumstances require.
A meeting with Marguerite Sacco will determine your specific programme needs.
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