Read this! It is imperative. And make sure to read it to the end. The last slides are the most important: WHAT EMPLOYERS CAN DO ABOUT IT. Where there is a WILL there is a way.
Added: 2012-10-22 11:13

Sacco Consulting in Association with Learnability brings you... - 2012-11-02

    EMOTIONAL INTELLIGENCE LearnAbility ETDP10597 WHO SHOULD ATTEND Management and staff wishing to develop emotional intelligence knowledge and skills for effective, productive outcomes at work and in personal life     OUTLINE OF PROGRAMME DAY 1 and 2 ... more

Leader as Midwife - 2012-06-22

In his book The Tao of Leadership John Heider describes the leader as midwife: " Remember that you are facilitating another persons process. It is not your process. Do not intrude. Do not control. Do not force your own needs and insights into the foreground. If you do not trust a persons process, that person will not trust you.  ... more

Empathy and why Appreciative Inquiry works - 2012-06-22

I am particularly gripped by the power of empathy - that extraordinary process of hearing and understanding the unique experiences of another person.  It is that understanding that unifies us, heals wounds, and ignites creativity.  The impact cannot be emphasised enough. Within empathy lies the foundation of true personal power. ... more


“The great secret is not having bad manners or good manners… but having the same manner for all human souls: in short, behaving as if you were in heaven where there are no third-class carriages, and one soul is as good as another”  George Bernard Shaw    ... more


Strokes, Games and the Drama Triangle Human beings are stroke junkies. By stroke, I mean the TA term for a form of recognition, be it a smile, or a frown, or recognition for a job well done, or punishment for poor performance. What is the stroke economy of your organisation? How much recognition is given for a job well done? How much attentio... more

NEUROFEEDBACK - 2012-05-17

The world in which we live is fast paced and furious.  Information is hurled at us at a rate that seems impossible to handle. We are never far from a computer, a cellphone, pager, ipod or email.  Seldom do we get the opportunity to reflect, daydream, or relax our overtaxed minds.  This results in us feeling judgemental, bad tempered ... more


From Jim Collins' book, Good To Great, comes this fantastic quote by Walter Bruckart:The top 5 factors that led his company from mediocrity to excellence :One would be people, two would be people, three would be people, four would be people, and five would be ............................. people." Gary Hamel says, "you can't build... more


"East is East, and West is West, and never the twain shall meet.”  This is a little saying that is often used to justify and accept that people are different and there is nothing one can do about it.  It comes from The Ballad of East and West, by Rudyard Kipling. But take a look at what Kipling went on to tell in the Ballad of East... more

STROKE THEORY - 2012-05-15

When we recognise another person, be it with a look, a smile, a frown, or a greeting, we are giving that person a stroke.  Stroking can be defined as any act that implies a recognition of the other person’s presence.    Researchers in human and animal development have found that infants deprived of handling over a long period of... more


In Transactional Analysis there are five Drivers - ways in which we feel compelled, or driven to act.  I have taken these drivers adn applied them to describe some organisations I have encountered. See if you can recognise what Driver might best reflect your organisation.   1.      Try Hard The Try Hard organ... more

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